Privacy Policy
Your privacy, security, and trust are important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or use our wellness technology products and services.
By using our website and services, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of personal information:
Contact Information
Name, email address, phone number, shipping address, and billing details.
Payment Information
Payment details, billing address, and transaction records.
Account Information
Username, password, saved preferences, and account settings.
Order Activity
Products viewed, added to cart, purchased, returned, or interacted with.
Device & Website Data
IP address, browser type, device information, operating system, cookies, and session activity.
Communication Records
Messages, reviews, support requests, or inquiries sent to our team.
How We Collect Your Information
We collect information in the following ways:
Directly from you
When you create an account, place an order, subscribe to emails, or contact customer support.
Automatically
Through cookies, analytics tools, and tracking technologies while you browse the website.
From trusted third parties
Such as payment providers, shipping partners, and marketing platforms that help process orders and improve the shopping experience.
How We Use Your Information
We use your information to:
- Process, confirm, and deliver orders
- Provide shipping updates and customer support
- Improve and personalize your shopping experience
- Send offers, updates, and wellness-related content
- Prevent fraud and protect website security
- Comply with legal, tax, and payment obligations
You can unsubscribe from marketing emails at any time.
Sharing Your Information
We only share your information when necessary to operate our services and fulfill your orders.
This may include sharing data with:
Payment Providers
To securely process transactions.
Shipping Partners
To deliver your orders.
Marketing Platforms
To send relevant updates and promotions.
Legal Authorities
When required by law or regulation.
We do not sell, rent, or trade your personal information.
Cookies & Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Keep items in your cart
- Understand how visitors use the website
- Personalize your experience
You can manage or disable cookies through your browser settings.
Children’s Privacy
We do not knowingly collect personal information from anyone under the age of 16.
If such information is discovered, it will be deleted as soon as possible.
How We Protect Your Data
We use appropriate security measures to help protect your personal information, including:
- SSL encryption
- Secure servers
- Firewalls
- Limited access to sensitive information
While we take data protection seriously, no online system can be guaranteed to be completely secure. Please use strong passwords and keep your account information private.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of promotional communications
- Request a copy of your personal information
- Withdraw consent where applicable
To make a privacy request, please contact our support team.
Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in our services, legal requirements, or business practices.
The latest version will always be available on this page.
Our Commitment
Your trust matters.
We are committed to protecting your privacy, handling your information responsibly, and maintaining a safe, transparent shopping experience for every customer.